Frequently Asked Questions
Everything you need to know about ChainComply — the platform, your data, and how it fits the evolving regulatory landscape.
About ChainComply
What is ChainComply?
ChainComply is a compliance automation platform purpose-built for crypto-related Enhanced Due Diligence. It unifies on-chain and exchange data, automates illicit-activity checks through your blockchain forensics provider, and produces standardised, audit-ready EDD reports.
How is it different from blockchain analysis / forensic tools?
ChainComply complements rather than replaces blockchain analysis tools. It lets you bring your own forensics, combines exchange and on-chain data into one story, adds wealth-generation summaries to support SoF/SoW decisions, and focuses on the case workflow and one-click PDF exports — the operational layer those tools do not provide.
Who are your main clients?
Banks, crypto exchanges, VASPs, and high-value-goods merchants.
Why would a crypto exchange use ChainComply?
It clarifies how funds move between exchanges. The highest value comes when deposits originate from other exchanges: ChainComply surfaces the origin platform, counterparties and risk signals, alongside wealth-generation analysis and automated documentation.
Who uses ChainComply inside financial institutions?
First line of defence and AML investigators. Non-experts become productive after a few hours of training.
What problem does ChainComply solve versus today’s process?
Manual crypto Source-of-Wealth reviews are slow and cumbersome, often requiring days of expert work with complex tools. ChainComply streamlines the whole process.
What is the company’s vision?
To help banks and crypto exchanges coexist within the new TradFi-crypto ecosystem while maintaining high AML standards.
Does ChainComply replace a regulated entity?
No. Your regulated institution owns the decision; ChainComply accelerates and evidences the analysis and data collection behind it.
Why was I invited to use ChainComply?
Invitations come from channel partners — banks, private wealth teams and crypto tax accountants — who use the platform to streamline due diligence.
Platform & features
What are the main features of the platform?
Three analytical areas: money-movement analysis (Source-of-Funds discovery, funds-flow graphs, counterparty analysis), investment-activity analysis (current wealth, capital gains over time, trading profit and DeFi gains), and illicit-activity analysis (risk assessment per account or wallet, risky-pattern flags and sanctioned-address screening).
How fast are investigations with ChainComply?
Most cases take about one hour of work once data sources are connected and ingested. Complex cases may require deeper analysis of specific periods, counterparties or chain hops.
What are the basic steps to review a case?
Connect sources, auto-ingest transaction histories, verify data reconciliation, review dashboard insights (flows, risks, counterparties), document the decision, and export the report as a PDF.
How does ChainComply cut analyst time?
By consolidating transaction data sources and automating Source-of-Wealth analysis, documentation and illicit-activity checks on the client’s blockchain interactions.
Can investigators drill into context?
Yes. Simplified flow graphs and counterparty tables provide explainable decision paths, and you can drill down to the individual-transaction level.
What evidence is packaged for Source of Funds?
Flow graphs, counterparties, sanctions hits, risk per account or wallet, wealth-creation history, and current wealth with its source — all exportable.
Is there an exportable report?
Yes — a one-click PDF that is audit-ready for internal and regulator reviews. An editable version is available for comments and image inserts before you finalise the export.
Is the onboarding process complicated?
No. Clients connect their wallets and exchanges and answer a few high-level questions; ChainComply handles the rest.
Does using the platform require certification or training?
It is designed for simplicity. Non-experts can start after roughly two hours of training provided by ChainComply within the starter package.
What is the deployment effort for the team?
None for IT — it is a SaaS platform with no deployment required. Business teams need only a brief two-hour training session.
Do you support both exchange and wallet activity?
Yes — on-exchange and on-chain activity together, for a complete story.
How are large or unusual patterns surfaced?
Risky-pattern flags and per-account or per-wallet risk assessments spotlight anomalies quickly.
Can you discover counterparties and related wallets?
Yes. Counterparty analysis and hidden-wallet discovery are built-in dashboard features.
What additional analytics do you provide on top of the blockchain analysis tool?
ChainComply combines read-only exchange histories with on-chain flows for a comprehensive transaction view, and calculates wealth-generation history beyond simple movement tracing.
Do you cover risky patterns such as mixers?
Yes. The risk dashboard flags risky wallets based on the connected blockchain analysis tool and applies predefined money-movement monitoring rules.
Can we tailor the narrative to Source of Wealth versus Source of Funds?
Yes. The platform emphasises Source of Funds and supports wealth-generation context to backstop Source-of-Wealth narratives.
How does ChainComply align with KYT?
Know Your Transaction is part of the core AML vocabulary the platform supports alongside Source of Funds.
How does ChainComply enhance the wealth-management client experience?
Wealth managers can onboard clients in minutes, generate clear SoW and SoF narratives, and focus on portfolio strategy rather than data gathering.
How does ChainComply help with future crypto products?
It prepares banks to safely offer crypto-based products by normalising crypto investigations.
What benefits do clients see from using ChainComply?
Compliance with MiCA and EBA guidance, cost savings across data gathering, investigation and reporting, retention of crypto-holding clients, better fraud deterrence, and improved organisational learning.
Data & security
What data sources are supported?
On-chain activity is covered by client wallet declarations across 150+ blockchain integrations, with continuous expansion. Exchanges connect via read-only API keys or CSV statement uploads, covering more than 100 of the largest crypto exchanges and around 99% of trading volume.
How do customers upload evidence during an investigation?
Through a secure add-your-wallets-and-exchanges flow: read-only API connectors for exchanges, wallet declarations for on-chain activity, and CSV uploads as a fallback.
What data do you receive from crypto exchanges?
The full transaction history — deposits, withdrawals, trades and other revenues such as staking rewards. No information about the client’s identity is received.
Is it safe for clients to share their API keys?
Yes. Connectors are read-only and pull histories securely, with no withdrawal permissions.
Are clients reluctant to share their API keys?
When clients deal with licensed, AML-obliged institutions, those institutions are legally required to collect and process specific data for KYC and AML purposes. CSV uploads provide a fallback where a client prefers not to connect an API key.
Are there privacy concerns about sharing transaction data?
Processing is based on the financial institution’s legal obligation, not a waiver of privacy rights. Clients retain their data-protection rights, subject to applicable AML laws and statutory retention periods.
Which blockchain analysis / forensic providers can we use?
ChainComply is already connected to multiple providers, and you can bring your own blockchain analysis tool, which ChainComply integrates and uses for labels and scores.
Is my data safe with ChainComply?
ChainComply is ISO/IEC 27001 certified and follows best security practices, with end-to-end encryption, role-based access controls and full audit logging.
How do you handle exposure to sanctioned entities?
Automated sanctioned-address screening is built into the blockchain analysis tools ChainComply integrates with, such as Chainalysis and Elliptic.
Regulation & compliance
What changed with MiCA?
MiCA came into full effect on 31 December 2024, introducing EU-wide licensing for VASPs comparable to a limited banking licence, bringing regulatory oversight, convergence with traditional finance, and a unified framework.
What do MiCA and the EBA expect from financial institutions?
Update AML policies to include crypto-asset exposure; enhance CDD and EDD for high-risk customers and transactions from CASPs; invest in Know-Your-Transaction technologies; and increase staff training on the new risks and tools.
How does ChainComply help meet MiCA and EBA expectations?
It automates enhanced due diligence end to end — collecting histories, reconstructing wealth accumulation, flagging risk signals, and producing a structured, audit-ready PDF that satisfies the documentation standards expected by EU supervisory authorities.
How does the reporting help with regulator dialogue?
It standardises how evidence is assembled and presented, matching the EBA’s expectation for advanced analytics in crypto cases and establishing a global AML best practice.
What feedback have regulators given on ChainComply reports?
Authorities in Luxembourg, Poland, Latvia and Hong Kong have praised the standardised reports. ChainComply is not itself a licensed entity; the official licences sit with the regulated institutions that use it.
Is Source of Funds / Source of Wealth a regulatory requirement?
Yes, under FATF standards and many jurisdictions’ rules. FATF Recommendation 10 requires scrutinising the source of funds where necessary, and Recommendation 12 requires reasonable measures to establish source of wealth and funds for PEP customers and beneficial owners.
Is it a regulatory requirement in the US?
For private banking, covered institutions must ascertain the source of funds deposited (31 CFR §1010.620). The FFIEC BSA/AML manual expects source of funds and wealth for higher-risk customers, and the pending CLARITY Act would extend the EDD framework to more crypto intermediaries.
Is it a regulatory requirement in the UAE (VARA)?
VARA’s Compliance Rulebook requires VASPs to ensure transactions are consistent with the customer profile, including the source of funds where necessary, and to identify and verify source of funds and wealth during enhanced due diligence for high-risk clients or PEPs.
Is it a regulatory requirement in the EU?
Supervisors expect firms to establish, and where risk is high verify, source of wealth and funds. The EBA has stated that verification may be the only adequate risk-mitigation tool and issued detailed EDD guidance on 16 January 2024.
Is it a regulatory requirement in Singapore?
Banks must establish source of wealth and funds for PEPs, and digital-payment-token providers follow risk-based AML rules. MAS issued guidance on establishing source of wealth in 2024.
Is ChainComply’s solution compliant with current AML regulations?
Although unlicensed as a standalone data provider, ChainComply delivers Source-of-Wealth evidence packages co-designed over the past two years with private banks that are experts in SoW investigation and documentation.
CashoutReady (for crypto owners)
How do I get started?
Use the enquiry button to describe your situation. Include whether you are preparing for a mortgage, a large transfer, bank onboarding, or an existing Source-of-Wealth request, together with your country, bank, deadline, and a high-level description of your crypto activity. We will review the scope of your case, explain the next steps, and confirm the expected price before you proceed.
Which countries and banks can you support?
CashoutReady can be used for Source-of-Wealth documentation regardless of your country or bank. Banks have different internal policies and may request additional documents, so the final decision always remains with your bank. When you enquire, tell us your country of residence, target bank, purpose of the review, and any deadline. This helps us understand your case and prepare the report in the most relevant format.
How is my data handled?
We follow rigorous GDPR data-protection practices when handling your personal and financial information. The personal data associated with your case is stored in a separate database with separate access controls. Access is restricted to the company’s top officers who need it for authorised business purposes. In most cases, we do not need to know your legal identity to prepare and deliver the report. However, a fiat payment will usually make your identity known to us as part of the payment process. If you would like to explore an arrangement that preserves full anonymity, please contact us before sharing your information or making a payment. We can discuss what may be possible for your situation. Any arrangement remains subject to applicable law, GDPR requirements, anti-money-laundering obligations, payment-provider rules, and the practical requirements of delivering the service. Only share the information needed for your case, and review the applicable privacy terms before proceeding.
Who is CashoutReady for?
CashoutReady is for people who built wealth through crypto and need to explain its origin to a bank. This may include crypto investors and traders, founders, freelancers paid in crypto, high-net-worth individuals, and anyone preparing for a mortgage, a large withdrawal, bank onboarding, or a Source-of-Wealth review.
Why might my bank ask for a Source-of-Wealth report?
When crypto-related funds arrive at a bank, the bank can see the transfer but not necessarily how the wealth was created. Your bank may therefore ask for evidence covering your transactions, wallets, exchanges, trading activity, investments, and other sources of funds before completing its review.
What does CashoutReady provide?
CashoutReady turns relevant wallet, exchange, and transaction history into a structured Source-of-Wealth report designed for a bank or compliance team to review. The report is accompanied by a shareable interactive Source-of-Wealth map. It is intended to explain the story behind your funds more clearly than disconnected CSV files, screenshots, and individual platform statements.
What is included in the report?
Depending on the complexity of your case, the report can include: a high-level Source-of-Wealth summary; AI-assisted commentary that you can review before finalisation; consolidated transaction timelines and activity phases; an explanation of counterparties and sources of funds; an explanation of how your wealth was accumulated over time; a breakdown of capital gains, trading, margin activity, and other relevant revenues; context for complex activity such as DeFi, bridging, and high-volume trading; a shareable interactive Source-of-Wealth map. The aim is to give your bank a clear, structured explanation of your crypto wealth.
Can CashoutReady help with a mortgage application?
Yes. CashoutReady can help you organise and explain crypto-derived wealth when a bank or mortgage provider asks how your funds were accumulated. It is designed to support the bank’s review by presenting relevant evidence in a structured format. However, the report does not guarantee mortgage approval, acceptance of your funds, or a particular decision by your bank.
Can I use the report for a large withdrawal or bank onboarding?
Yes. The report may be useful when you are moving a substantial amount from crypto into a bank account, opening or reviewing a bank relationship, or responding to an Enhanced Due Diligence or Source-of-Wealth request. Banks have different policies and may request additional documents. CashoutReady helps you prepare a clearer explanation; it does not replace the bank’s own review.
Do I need a report for every transfer from crypto?
Not necessarily. Smaller or routine transfers may not trigger a detailed review. A Source-of-Wealth report is more likely to be useful for a large transfer, a first significant withdrawal, a mortgage application, new bank onboarding, or when your bank has already asked for additional evidence.
Will my bank accept the report?
CashoutReady is structured to make crypto wealth easier for bank and compliance teams to understand, but each bank makes its own decision. Some banks have stricter policies toward crypto-related funds than others. The report cannot guarantee acceptance, prevent additional questions, or guarantee that your account, mortgage, or transfer will be approved.
What information do I need to provide?
We typically need the relevant history from your wallets, exchanges, and other platforms, together with context about how your wealth was created. You may also need to explain transactions, counterparties, deposits, withdrawals, bridges, DeFi activity, or other activity that is not self-explanatory from the transaction data alone. Before starting, make sure the data you want included is current and that internal transfers between your own wallets and accounts are properly connected or explained.
What if some information is missing or incorrect?
Tell us as early as possible. Missing or inconsistent data can make the wealth story difficult to reconcile. In some cases, you may need to update your transaction records, connect additional wallets or exchanges, or provide information about the origin or destination of funds. We will confirm what is needed for your case before the report is finalised. Do not submit a report to your bank until you have reviewed it carefully for accuracy.
Will I be able to review the report before I share it with my bank?
Yes. You should review the report and the AI-assisted commentary before sharing it. Your explanations and corrections are important because the report should accurately reflect your circumstances. The report is designed to support your communication with the bank, not to make decisions on your behalf.
What happens if potentially high-risk activity appears?
The report may surface activity that a bank’s compliance team could ask about, such as gambling-related activity, risky platforms, mixers, or unclear third-party flows. It is better to identify these points before submitting the report than to be surprised during a bank review. Depending on the case, you may need to provide additional context or seek separate advice from a qualified tax, legal, or anti-money-laundering professional.
How long does CashoutReady take?
Timing depends on the number of transactions, wallets, exchanges, protocols, and explanations involved. A straightforward case may be completed faster than a case involving DeFi, bridging, high-volume trading, or incomplete records. We will confirm the expected timeframe after reviewing the scope of your case. If you have a mortgage or bank deadline, tell us when you enquire.
Does CashoutReady replace tax, legal, or accounting advice?
No. CashoutReady is a Source-of-Wealth and transparency document. It does not replace tax, legal, accounting, mortgage, or financial advice. You should obtain independent professional advice where your situation requires it, particularly regarding tax reporting, legal obligations, or a bank’s specific requirements.
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